Balance™: Proactive, Preventive Mental Health Support


Quickly and conveniently connecting people to the right care for them.

Taking care of our mental health has become more important than ever. But for most people, it’s difficult to understand their mental health needs, or when it’s time to seek professional help. And if they do try to get support, it’s not always easy to find.
That’s where Balance comes in.

How Balance Fits into Your Population Health Strategy

When you’re responsible for the health care costs and health outcomes of your workforce, patients or health plan members, it’s critical to take a proactive approach to mental health.

By focusing on prevention, Balance enables early detection to identify mental health risks before they become a crisis.

Our holistic survey looks at an individual’s personality, behaviors and life experiences as well as physical and mental health.

Balance adapts to the changing mental health needs of any population – including adolescent children.

How does Balance work?

Based on the results of their initial survey, participants with an identified concern are confidentially matched with a dedicated, program-trained Care Concierge for immediate support, and are connected to specialists and available resources if needed.

And to help people get access to mental health care even more quickly, Balance can extend your network by offering an additional therapist-supported, digital Cognitive Behavioral Health program and a nationwide tele-behavioral health network.

What can participants expect?

Balance Offers Options

Based on the results of the initial survey, Balance lets the participant determine the steps they want to take to start feeling better. They can access educational videos, start a virtual mental health chat, have a conversation with a Balance program-trained Care Concierge and get connected to a wellness or financial well-being coach, therapist, or other specialist if needed.

Or if it’s their adolescent child who needs help, our care team can work with them and their parents to get the support they need, quickly and conveniently. Balance offers a whole menu of choices so participants can find the right option for them—on their own terms and in their own time.

Balance is a therapist-supported, digital behavioral health program that makes mental health care easier and more accessible.
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